/* ============================================================================
   FieldForce — AI Dispatch Console
   Dark "ops room" theme. Designed for the demo screen: high contrast,
   clear severity color-coding, restrained accent (electric cyan/violet).
   ========================================================================== */

:root {
  /* Surfaces */
  --bg-0: #0a0e17;          /* page */
  --bg-1: #111725;          /* panels */
  --bg-2: #18202f;          /* cards / inputs */
  --bg-3: #212c40;          /* hover / raised */
  --border: #283246;
  --border-soft: #1d2636;

  /* Text */
  --text-0: #eef2f9;        /* primary */
  --text-1: #aab4c6;        /* secondary */
  --text-2: #6b7689;        /* muted */

  /* Accent */
  --accent: #2dd4bf;        /* teal/cyan */
  --accent-2: #7c5cff;      /* violet */
  --accent-glow: rgba(45, 212, 191, 0.35);

  /* Severity */
  --sev-critical: #ff4d5e;
  --sev-high: #ff9f43;
  --sev-medium: #ffd23f;
  --sev-low: #4dd0a7;

  /* Status */
  --ok: #34d399;
  --busy: #6b7689;
  --danger: #ff4d5e;

  --radius: 12px;
  --radius-sm: 8px;
  --shadow: 0 10px 30px rgba(0, 0, 0, 0.45);
  --mono: "SF Mono", "JetBrains Mono", "Fira Code", ui-monospace, monospace;
  --sans: "Inter", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;
}

* { box-sizing: border-box; }

html, body {
  margin: 0;
  height: 100%;
  background: var(--bg-0);
  color: var(--text-0);
  font-family: var(--sans);
  font-size: 14px;
  -webkit-font-smoothing: antialiased;
}

body {
  display: flex;
  flex-direction: column;
  overflow: hidden;
}

/* ─────────────────────────── Header ─────────────────────────── */
.app-header {
  display: flex;
  align-items: center;
  gap: 24px;
  padding: 0 22px;
  height: 62px;
  background: linear-gradient(180deg, #121a2b 0%, #0d131f 100%);
  border-bottom: 1px solid var(--border);
  flex-shrink: 0;
  z-index: 500;
}

.brand { display: flex; align-items: center; gap: 12px; }
.brand-mark {
  font-size: 22px;
  color: var(--accent);
  text-shadow: 0 0 14px var(--accent-glow);
  transform: translateY(-1px);
}
.brand-text { display: flex; flex-direction: column; line-height: 1.1; }
.brand-text h1 {
  margin: 0;
  font-size: 18px;
  font-weight: 700;
  letter-spacing: 0.3px;
}
.brand-sub {
  font-size: 11px;
  color: var(--text-2);
  text-transform: uppercase;
  letter-spacing: 1.5px;
}

/* SLA banner */
.sla-banner {
  display: flex;
  align-items: center;
  gap: 10px;
  margin-left: auto;
  padding: 8px 16px;
  border-radius: 999px;
  font-weight: 600;
  font-size: 13px;
  border: 1px solid var(--border);
  background: var(--bg-2);
  transition: all 0.3s ease;
}
.sla-banner .sla-dot {
  width: 10px;
  height: 10px;
  border-radius: 50%;
  background: var(--ok);
  flex-shrink: 0;
}
.sla-breakdown { color: var(--text-1); font-weight: 500; font-size: 12px; }

.sla-ok { color: var(--text-1); }
.sla-ok .sla-dot { background: var(--ok); }

/* Risk state: red, pulsing */
.sla-risk {
  color: #fff;
  border-color: rgba(255, 77, 94, 0.5);
  background: rgba(255, 77, 94, 0.12);
}
.sla-risk .sla-dot {
  background: var(--danger);
  animation: pulse 1.4s ease-in-out infinite;
}
@keyframes pulse {
  0%   { box-shadow: 0 0 0 0 rgba(255, 77, 94, 0.6); }
  70%  { box-shadow: 0 0 0 9px rgba(255, 77, 94, 0); }
  100% { box-shadow: 0 0 0 0 rgba(255, 77, 94, 0); }
}

.header-status {
  display: flex;
  align-items: center;
  gap: 7px;
  font-size: 12px;
  color: var(--text-2);
}
.conn-dot {
  width: 8px; height: 8px; border-radius: 50%;
  background: var(--text-2);
}
.conn-dot.live { background: var(--ok); box-shadow: 0 0 8px var(--ok); }
.conn-dot.down { background: var(--danger); }

/* ─────────────────────────── Layout ─────────────────────────── */
.app-main {
  flex: 1;
  display: grid;
  grid-template-columns: 1fr 420px;
  min-height: 0;
}

/* Map */
.map-pane { position: relative; min-height: 0; }
#map { position: absolute; inset: 0; background: #0a0e17; }

.map-legend {
  position: absolute;
  bottom: 16px;
  left: 16px;
  z-index: 450;
  display: flex;
  flex-direction: column;
  gap: 6px;
  padding: 12px 14px;
  background: rgba(13, 19, 31, 0.88);
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  backdrop-filter: blur(8px);
  font-size: 11px;
  color: var(--text-1);
}
.map-legend span { display: flex; align-items: center; gap: 8px; }
.legend-swatch { width: 11px; height: 11px; border-radius: 50%; display: inline-block; }
.legend-swatch.tech-available { background: var(--ok); }
.legend-swatch.tech-busy { background: var(--busy); }
.legend-swatch.job-critical { background: var(--sev-critical); border-radius: 2px; }
.legend-swatch.job-high { background: var(--sev-high); border-radius: 2px; }
.legend-swatch.job-medium { background: var(--sev-medium); border-radius: 2px; }

/* Sidebar */
.sidebar {
  border-left: 1px solid var(--border);
  background: var(--bg-0);
  display: flex;
  flex-direction: column;
  min-height: 0;
  overflow-y: auto;
  padding: 14px;
  gap: 14px;
}

.panel {
  background: var(--bg-1);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  overflow: hidden;
  flex-shrink: 0;
}
.panel-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 12px 16px;
  border-bottom: 1px solid var(--border);
}
.panel-head h2 {
  margin: 0;
  font-size: 13px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 1px;
  color: var(--text-1);
}
.ghost-btn {
  background: transparent;
  border: 1px solid var(--border);
  color: var(--text-1);
  border-radius: 6px;
  width: 28px; height: 28px;
  cursor: pointer;
  font-size: 14px;
  line-height: 1;
  transition: all 0.15s;
}
.ghost-btn:hover { background: var(--bg-3); color: var(--text-0); }

.empty-hint {
  padding: 22px 16px;
  text-align: center;
  color: var(--text-2);
  font-size: 13px;
}

/* ─────────────────────────── Job Queue ─────────────────────────── */
.job-list { max-height: 38vh; overflow-y: auto; }

.job-card {
  display: flex;
  flex-direction: column;
  gap: 6px;
  padding: 12px 16px;
  border-bottom: 1px solid var(--border);
  cursor: pointer;
  transition: background 0.12s;
  border-left: 3px solid transparent;
}
.job-card:hover { background: var(--bg-2); }
.job-card.selected {
  background: var(--bg-2);
  border-left-color: var(--accent);
}
.job-card.assigned { opacity: 0.62; }

.job-row { display: flex; align-items: center; gap: 8px; }
.job-title { font-weight: 600; font-size: 13.5px; flex: 1; }
.job-meta { font-size: 12px; color: var(--text-2); display: flex; gap: 10px; flex-wrap: wrap; }
.job-meta .svc { color: var(--text-1); }

/* severity chips */
.chip {
  font-size: 10px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.6px;
  padding: 2px 8px;
  border-radius: 999px;
  white-space: nowrap;
}
.chip.critical { background: rgba(255, 77, 94, 0.18); color: var(--sev-critical); }
.chip.high { background: rgba(255, 159, 67, 0.18); color: var(--sev-high); }
.chip.medium { background: rgba(255, 210, 63, 0.18); color: var(--sev-medium); }
.chip.low { background: rgba(77, 208, 167, 0.18); color: var(--sev-low); }

.status-tag {
  font-size: 10px;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  color: var(--text-2);
  padding: 2px 7px;
  border: 1px solid var(--border);
  border-radius: 5px;
}
.status-tag.assigned, .status-tag.scheduled { color: var(--accent); border-color: rgba(45,212,191,0.4); }

/* ─────────────────────────── Dispatch Plan ─────────────────────────── */
.plan-body { padding: 16px; display: flex; flex-direction: column; gap: 14px; }

/* loading state */
.plan-loading {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 14px;
  padding: 30px 16px;
  color: var(--text-1);
}
.spinner {
  width: 34px; height: 34px;
  border: 3px solid var(--border);
  border-top-color: var(--accent);
  border-radius: 50%;
  animation: spin 0.8s linear infinite;
}
@keyframes spin { to { transform: rotate(360deg); } }
.plan-loading .loading-sub { font-size: 12px; color: var(--text-2); }

.plan-summary {
  font-size: 13.5px;
  line-height: 1.5;
  color: var(--text-0);
  background: linear-gradient(135deg, rgba(124,92,255,0.10), rgba(45,212,191,0.06));
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  padding: 12px 14px;
}

.plan-section { display: flex; flex-direction: column; gap: 8px; }
.plan-section > .sec-label {
  font-size: 11px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 1px;
  color: var(--accent);
}

.kv { display: flex; gap: 8px; font-size: 13px; line-height: 1.45; }
.kv .k { color: var(--text-2); min-width: 92px; flex-shrink: 0; }
.kv .v { color: var(--text-0); }

.tag-row { display: flex; flex-wrap: wrap; gap: 6px; }
.tag {
  font-size: 11px;
  padding: 3px 9px;
  border-radius: 6px;
  background: var(--bg-3);
  color: var(--text-1);
  border: 1px solid var(--border);
}

/* recommended technician card */
.tech-card {
  display: flex;
  align-items: center;
  gap: 12px;
  background: var(--bg-2);
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  padding: 12px 14px;
}
.tech-avatar {
  width: 38px; height: 38px;
  border-radius: 50%;
  background: linear-gradient(135deg, var(--accent), var(--accent-2));
  display: flex; align-items: center; justify-content: center;
  font-weight: 700; color: #04141a; font-size: 14px;
  flex-shrink: 0;
}
.tech-info { flex: 1; }
.tech-name { font-weight: 600; font-size: 14px; }
.tech-sub { font-size: 12px; color: var(--text-2); }
.tech-eta {
  text-align: right;
  font-family: var(--mono);
  font-weight: 700;
  color: var(--accent);
}
.tech-eta small { display: block; font-size: 10px; color: var(--text-2); font-weight: 400; }

/* parts list */
.part-item {
  display: flex; align-items: center; gap: 8px;
  font-size: 13px;
  padding: 6px 0;
  border-bottom: 1px dashed var(--border);
}
.part-item:last-child { border-bottom: none; }
.part-name { flex: 1; }
.part-status { font-size: 11px; font-weight: 600; }
.part-status.in { color: var(--ok); }
.part-status.out { color: var(--danger); }
.part-dist { font-size: 11px; color: var(--text-2); font-family: var(--mono); }

/* drafted messages */
.msg-card {
  background: var(--bg-2);
  border: 1px solid var(--border);
  border-left: 3px solid var(--accent-2);
  border-radius: var(--radius-sm);
  padding: 10px 12px;
}
.msg-head {
  display: flex; justify-content: space-between;
  font-size: 11px; color: var(--text-2);
  margin-bottom: 5px;
  text-transform: uppercase; letter-spacing: 0.5px;
}
.msg-body { font-size: 13px; line-height: 1.5; color: var(--text-0); white-space: pre-wrap; }

/* proposed actions preview */
.action-preview {
  display: flex; align-items: center; gap: 9px;
  font-size: 12.5px;
  padding: 7px 0;
  color: var(--text-1);
}
.action-preview .ai { font-size: 15px; }

/* primary buttons */
.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  width: 100%;
  padding: 11px 16px;
  border-radius: var(--radius-sm);
  border: none;
  font-size: 14px;
  font-weight: 600;
  cursor: pointer;
  transition: transform 0.1s, filter 0.15s, opacity 0.15s;
}
.btn:active { transform: translateY(1px); }
.btn:disabled { opacity: 0.55; cursor: not-allowed; }

.btn-primary {
  background: linear-gradient(135deg, var(--accent), #21b5a3);
  color: #04141a;
  box-shadow: 0 4px 16px rgba(45, 212, 191, 0.25);
}
.btn-primary:hover:not(:disabled) { filter: brightness(1.08); }

.btn-approve {
  background: linear-gradient(135deg, var(--accent-2), #5a3fe0);
  color: #fff;
  box-shadow: 0 4px 16px rgba(124, 92, 255, 0.28);
}
.btn-approve:hover:not(:disabled) { filter: brightness(1.1); }

.btn-success { background: var(--ok); color: #04201a; }

/* ─────────────────────────── Timeline ─────────────────────────── */
.timeline { max-height: 40vh; overflow-y: auto; padding: 6px 0; }

.tl-item {
  display: flex;
  gap: 12px;
  padding: 10px 16px;
  position: relative;
}
.tl-item::before {
  content: "";
  position: absolute;
  left: 27px; top: 34px; bottom: -4px;
  width: 2px;
  background: var(--border);
}
.tl-item:last-child::before { display: none; }

.tl-icon {
  width: 26px; height: 26px;
  border-radius: 50%;
  background: var(--bg-3);
  border: 1px solid var(--border);
  display: flex; align-items: center; justify-content: center;
  font-size: 13px;
  flex-shrink: 0;
  z-index: 1;
}
.tl-body { flex: 1; min-width: 0; }
.tl-summary { font-size: 13px; line-height: 1.4; color: var(--text-0); }
.tl-meta { font-size: 11px; color: var(--text-2); margin-top: 3px; display: flex; gap: 8px; }
.tl-actor {
  text-transform: uppercase;
  letter-spacing: 0.5px;
  color: var(--accent);
  font-weight: 600;
}

/* ─────────────────────────── Map markers ─────────────────────────── */
.ff-marker {
  width: 16px; height: 16px;
  border-radius: 50%;
  border: 2px solid #0a0e17;
  box-shadow: 0 0 0 1px rgba(255,255,255,0.25);
}
.ff-marker.tech-available { background: var(--ok); }
.ff-marker.tech-busy { background: var(--busy); }
.ff-job {
  width: 16px; height: 16px;
  border: 2px solid #0a0e17;
  box-shadow: 0 0 0 1px rgba(255,255,255,0.25);
  transform: rotate(45deg);
}
.ff-job.critical { background: var(--sev-critical); box-shadow: 0 0 12px var(--sev-critical); }
.ff-job.high { background: var(--sev-high); }
.ff-job.medium { background: var(--sev-medium); }
.ff-job.low { background: var(--sev-low); }
.ff-job.assigned { opacity: 0.5; }

/* ── Interactive dispatch: recommended technician + route ───────────────── */

/* Recommended technician marker — larger, accent-colored, gently pulsing. */
.ff-marker.tech-recommended {
  position: relative;
  width: 24px; height: 24px;
  background: var(--accent);
  border: 2px solid #04141a;
  box-shadow: 0 0 0 2px rgba(45, 212, 191, 0.55), 0 0 16px var(--accent);
  animation: rec-pulse 1.6s ease-in-out infinite;
}
@keyframes rec-pulse {
  0%, 100% { box-shadow: 0 0 0 2px rgba(45, 212, 191, 0.55), 0 0 14px var(--accent); }
  50%      { box-shadow: 0 0 0 8px rgba(45, 212, 191, 0),   0 0 24px var(--accent); }
}

/* One-shot ping ring when a technician is located from the plan card. */
.ff-marker.ping { position: relative; }
.ff-marker.ping::after {
  content: "";
  position: absolute; inset: -5px;
  border-radius: 50%;
  border: 2px solid var(--accent);
  animation: ping 0.7s ease-out 2;
}
@keyframes ping {
  from { transform: scale(0.5); opacity: 0.9; }
  to   { transform: scale(2.6); opacity: 0; }
}

/* The job → technician route line (animated dash flow). */
.dispatch-route {
  stroke-dasharray: 1 10;
  filter: drop-shadow(0 0 4px #38bdf8);
  animation: dash-flow 1s linear infinite;
}
@keyframes dash-flow { to { stroke-dashoffset: -22; } }

/* Recommended-technician card becomes a button that locates them on the map. */
.tech-card.clickable {
  cursor: pointer;
  position: relative;
  transition: border-color .15s, background .15s, transform .15s, box-shadow .15s;
}
.tech-card.clickable:hover {
  border-color: var(--accent);
  background: var(--bg-3);
  transform: translateY(-1px);
  box-shadow: 0 0 0 1px var(--accent-glow), var(--shadow);
}
.locate-hint {
  position: absolute;
  bottom: 6px; right: 12px;
  font-size: 10px;
  color: var(--accent);
  background: rgba(45, 212, 191, 0.12);
  border: 1px solid rgba(45, 212, 191, 0.30);
  padding: 2px 8px;
  border-radius: 999px;
  opacity: 0.55;
  transition: opacity .15s;
}
.tech-card.clickable:hover .locate-hint { opacity: 1; }

/* Leaflet popups themed */
.leaflet-popup-content-wrapper {
  background: var(--bg-1);
  color: var(--text-0);
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
}
.leaflet-popup-tip { background: var(--bg-1); border: 1px solid var(--border); }
.leaflet-popup-content { margin: 12px 14px; font-size: 13px; }
.popup-title { font-weight: 700; margin-bottom: 4px; }
.popup-sub { color: var(--text-2); font-size: 12px; }

/* ─────────────────────────── Toasts ─────────────────────────── */
.toast-host {
  position: fixed;
  bottom: 20px;
  left: 50%;
  transform: translateX(-50%);
  z-index: 9999;
  display: flex;
  flex-direction: column;
  gap: 8px;
  align-items: center;
}
.toast {
  padding: 11px 18px;
  border-radius: var(--radius-sm);
  background: var(--bg-2);
  border: 1px solid var(--border);
  color: var(--text-0);
  font-size: 13px;
  box-shadow: var(--shadow);
  animation: toast-in 0.25s ease;
  max-width: 460px;
}
.toast.error { border-color: rgba(255,77,94,0.5); background: rgba(255,77,94,0.12); }
.toast.success { border-color: rgba(52,211,153,0.5); background: rgba(52,211,153,0.12); }
@keyframes toast-in {
  from { opacity: 0; transform: translateY(10px); }
  to   { opacity: 1; transform: translateY(0); }
}

/* scrollbars */
::-webkit-scrollbar { width: 9px; height: 9px; }
::-webkit-scrollbar-track { background: transparent; }
::-webkit-scrollbar-thumb { background: var(--border); border-radius: 5px; }
::-webkit-scrollbar-thumb:hover { background: var(--bg-3); }